Returns & Exchanges

At ABP Concept, we strive for perfection in every handcrafted strap and accessory. If you are not completely satisfied with your purchase, you may return or exchange your item within 14 days of receipt, provided it remains in its original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal to request a Return Merchandise Authorization (RMA) number and specify if you would like an exchange or a refund.

• 2.
  Prepare the Package

  Carefully pack your item in its original ABP Concept packaging, ensuring all tags, certificates, and protective films are intact to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label or use a tracked shipping service to send the package back to our workshop in Paris, keeping your tracking number for reference.

• 4.
  Inspection and Processing

  Once our artisans verify the condition of the returned item, we will process your refund or ship your replacement exchange within 5 to 7 business days.